Returns & Exchanges
At Van Heusen, we strive to ensure you look your best; if you are not completely satisfied with your purchase, you may return or exchange unworn items within 30 days of delivery. All returned merchandise must retain original tags and packaging to qualify for a full refund to your original payment method.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Pack Your Items
Carefully place the unworn garments with original tags attached into the original shipping box or a secure mailing bag.
Attach Shipping Label
Download and print the prepaid shipping label from the portal and securely affix it to the outside of your package.
Drop Off and Track
Hand your package to the designated carrier and keep your tracking receipt; your refund will be processed within 7-10 business days of receipt at our warehouse.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing